Banks cede consumer durable loans to
NBFCs as credit cards take over small-ticket financing
Unsecured
loans from banks to customers purchasing consumer durables like washing
machines, televisions and air conditioners continue to fall. Latest central bank
data showed such loans fell 5% in FY26, when banking sector advances expanded
16%.
Analysts
and bankers said banks have ceded this segment to non-banking finance companies
(NBFCs) because of the small ticket size. Also, banks are mostly lending to
this segment of small-ticket loans through credit cards as it is easier for
lenders to offer zero EMI loans via credit cards rather than make an agreement
with vendors for exclusive loan deals on these products.
"It
is too low a ticket size for banks to invest in the network and people on
ground and NBFCs have taken the market. Most of these loans happen through
credit card swipes. This is reflected in the fall in consumer durable loans,
which will continue to be weak," said Sumit Phakka, deputy managing director,
IDBI Bank.
Sectoral
data published by the Reserve Bank of India (RBI) showed loans by banks to buy
consumer durables fell 5% year on year in FY26, compared with a 1% fall
recorded a year earlier.
To be
sure, loans to consumer durables at Rs.21,962 crore are just a miniscule 0.10%
of the Rs.212 lakh crore non-food credit book of banks.
Anil
Gupta, co-head, financial sector ratings, ICRA said consumer durable loans for
the banks have shrunk because of zero-cost EMIs that many credit cards offer on
such purchases.
"It
is only a few NBFCs that still do that business because they cater to a section
of people who may not have credit cards. For banks it is better that this
business shifts to cards because it does not require physical presence at
dealers and a fresh credit assessment of customers as such loans are part of
approved credit card limit for the customer," Gupta said.
Credit
card outstanding at Rs.2.94 lakh crore is still much greater than consumer
durable loans. Phakka from IDBI Bank said banks prefer auto and personal loans
because of their ticket size and yields, respectively. "Gold loans have
picked up because they are linked to agriculture and have a priority sector
tag," Phakka said.
www.economictimes.indiatimes.com,
dt. 06-05-2026